Opportunity For Graduate Fresher’s with good communication skills in BPO Industry
You are receiving this mail because the recruiter considers your profile to be suitable for the following job opportunity and would like you to apply for the job.
The details of the job are the following:
Please Read the Job Description before Applying This Job
We are looking for only those candidates who can attain the Interview Drive.
(Immediate Joiners or Max 15 days Notice period)
- Provide remote technicalsupport for customers and partners.
- Recommend new and existing solutions, which involves enhancing application/systems functionality, features and defect repair.
- Be intuitive and inventive by providing solutions and workarounds for customers.
- Troubleshooting will involve work in lab to recreate scenarios, analysis of logs, participation in web based remote sessions with customers.
- As a 24X7X365 organization, shifts, work on holidays and on-call responsibilities may be required.
Skills & Requirements:
- 1+ years remote Technicalsupport (International Voice Support)
- Solid knowledge in TCP/IP and networking protocols
- Ability and desire to learn DNS, DHCP, other product related protocols and
- Excellent verbal and written communication skills
- Understanding of one or more operating systems (Microsoft/Linux)
- Working knowledge of L2, L3 devices
- Strong customer service skills.
- Outstanding analytical and organizational ability.
- Self-starter with ability to multi-task in a high-pressure, fast-paced, fast growth environment
- Team player
- Aptitude to quickly grasp current software functionality and third party products in order to extend that functionality to meet new and evolving requirements
- Willingness to relocate to Trivandrum
- Willingness to work in night shifts
- Definite Plus Requirements: Knowledge of authentication protocols such as AD, and LDAP, Knowledge of DNS and DHCP protocols and configuration, PERL programming skill
Pay & Perks : Fixed Salary (15K – 35K), Pick up/ Drop, Joining Bonus, Performance Bonus, Referral Bonus, Spot Incentive, Monthly Incentive, Night Shift Allowance.
Shift Timings: Day Shift (12:00pm to 09:00pm) Night Shift ( 09:00pm to 06:00am) Fresher’s with good communication skills and Candidates with 6 months exp in Technical Support in BPO or any other International Voice Process.
Benefits and facilities: Fixed Salary on 1st of every month In Salary Account Huge Incentives.
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Desired Candidate Profile
Please refer to the Job description above
UG: Any Graduate / Under Graduate (With Good communication skills)
Interested candidates can Revert us back with their updated CV on mail or Whatsaap Their Updated CV on 8450905003 (Please Mention Location and Position)
Only 15 Vacancies Left For This Position
For Further Details or queries you can call on below given recruiters number
9558812841, 7045005761, 9420028763
Thanks and Regards
HR Managing Director
Western Service Providers
Mira Road East
Job Types: Full-time, Fresher, Walk-In
Salary: ₹18,000.00 to ₹35,000.00 /month
- Technical Support Voice: 1 year
- Address India